Claim Administrator

Australian Restoration & Construction Pty Ltd (ARC) is seeking an experienced Claim Administrator to join our team based at our Head Office in Port Melbourne, Victoria.

About ARC

As a trusted construction company specialising within the insurance repairs landscape across South Australia, Victoria, New South Wales and Queensland, our business capability and complexity is well beyond that of a smaller builder. However, our core values are very much aligned with that of a family business. 

We are committed to investing in:

  • Building relationships¬†
  • Taking care of each other and the community
  • Working towards a common goal

We pride ourselves on working with our clients as a true construction partner, and delivering value beyond what is expected.

About the Role

Our new Claim Administrator will be required to:

  • Set up and manage claim files
  • Provide proactive administrative support
  • Professionally and effectively manage communications with clients, customers and trades

About You

We are looking for a capable employee, with excellent and effective communication and interpersonal skills. If you are someone with strong attention to detail and a confident and positive personality, who can work collaboratively within a team to meet the required deadlines, you might be ideal for this role.

To be successful in this role you will have:

  • Experience in effectively controlling and managing a portfolio of projects simultaneously
  • Excellent written and verbal communication and engagement skills, able to liaise effectively with all stakeholders
  • Dispute resolution experience¬†
  • Ability to prioritise and multitask in a timely and efficient manner
  • High level of attention to detail
  • Ability to work autonomously as well as part of a collaborative team
  • Great work ethic and a positive, friendly attitude


If you are interested in this position, please
click the Detailed Application button below to commence the application process.

Expression Of Interest

We are constantly on the lookout for new team members to join the ARC team. If you would like to be considered for a future role please complete either of the application options below.