By Your Side When It Matters Most.
24/7 response and expert property repair that keeps life and business moving.
Trusted by industry leaders
ARC Projects was built on a simple idea. Insurance-led repairs and restoration should feel clear, coordinated and properly managed from start to finish.
Through honest communication and experienced people who know how to deliver, we bring estimating, construction and restoration together in one seamless approach, helping clients navigate insurance repairs with confidence and control from start to finish.
Helping clients navigate complex repair outcomes
Homeowners
We help households feel supported, not overwhelmed. Clear communication, respectful delivery and a process that keeps things moving, so homes are restored properly and life gets back to normal sooner.
Commercial
We minimise business interruption and keep operations moving while repairs are underway. With careful planning and efficient delivery, sites stay functional, staff and occupants are supported and downtime is reduced.
Insurance
Built on long-standing partnerships and a strong understanding of governance and compliance. We scale quickly during major events, operate confidently under pressure and deliver outcomes you can rely on.
Our Services
Seven Pillars, One Trusted Partner
Repairs Shouldn’t
Feel Uncertain.
Property repairs are rarely simple, different buildings, different people, different pressures. Our expertise is structured around seven core service pillars so insurers, homeowners, managers and adjusters know exactly what we do and how we do it. No guesswork. No confusion. Just clear pathways and steady delivery across every type of repair.
Our Difference
The Foundations Behind Every Repair We Deliver.
Built for Insurers.
Trusted by Homeowners.
Supported by Trades.
Behind every job is our proven difference that’s built on transparency, agility, innovation and sustainability. It’s how we remove confusion, reduce delays and raise the standard of what insurers and homeowners can expect from a repair partner, every project, every time.
Transparency & Agility
Every Detail Visible & Accountable.
Transparency isn’t a feature, it’s the way we operate. ARC gives you live reporting, accurate scoping and communication that actually answers the question. Insurers get certainty, homeowners get clarity and the job gets done properly.
Innovation
Smarter Systems. Stronger Repairs.
Innovation at ARC isn’t a shiny add-on, it’s the engine behind every repair. Our digital systems track milestones, surface insights and automate reporting so insurers get clean data, real visibility and faster decisions. Less back-and-forth, more certainty and a repair journey that’s easier to manage end-to-end.
Sustainability
Sustainable Choices. Stronger Outcomes.
ARC’s commitment to sustainability is practical, measurable and built into how we deliver repairs. Through our BGLC program, responsible material choices, waste-reduction planning and energy-efficient methods, we reduce environmental impact without slowing pace or compromising quality. Every repair moves forward with safety, stewardship and long-term value in mind.
A Track Record Built on Real Experience.
From single-home repairs to large commercial reinstatements, ARC manages more than 5,000 claims every year across Australia and New Zealand. Our systems scale with surge demand, especially during disaster events, ensuring consistent delivery even under pressure.
2025
ABA100 Business Excellence Award
2025
ABA100 Service Excellence Award
2025
ABA100 Business Sustainability Award
2025
ANZIIF Australian Industry Awards Builder of the Year Finalist
2024
ABA100 Business Excellence Award
2024
ABA100 Service Excellence Award
2024
ABA100 Business Sustainability Award
2024
ANZIIF Australian Industry Awards Service Provider of the Year Finalist
2024
Top Insurance Employers of the year
2024
Insurance Business Awards in Excellence
2023
AICLA Victoria Builder of the year
2023
ABA100 Business Excellence Award
2023
ABA100 Service Excellence Award
Sustainability & Governance
Responsible Delivery Across Every Project.
Property repairs come with real-world complexity. Different buildings, materials and constraints all shaping how work gets delivered. ARC takes a practical approach, making considered decisions early to ensure projects are efficient, compliant and built to last.
From sustainability through to governance, our systems are designed to support consistent, accountable outcomes. We work closely with insurers, partners and industry bodies to meet the standards expected, not just during delivery, but long after completion.
Sustainability is built into how we plan and deliver. From material selection and waste management through to environmental compliance, our approach aligns with BCLG frameworks and industry expectations. It’s about reducing impact, improving efficiency and delivering outcomes that hold up over time.
Strong governance underpins every project we deliver. With clear oversight across estimating, project management and construction, our teams operate within established compliance frameworks that ensure transparency, accountability and control, even in high-pressure environments.
