Environmental & Social Governance

Responsibility That Shows Up In The Work

Our framework ensures ethical leadership, environmental accountability and community responsibility are embedded across how we operate, partner and deliver. Because Strong organisations do more than deliver projects, they lead responsibly.

Two decades of steady growth and trusted repair work.

Responsible organisations do not treat governance as paperwork. They build it into how decisions are made. At ARC Projects, clear accountability, disciplined systems and visible oversight guide how we manage risk, deliver repairs and support communities. Environmental responsibility, social impact and ethical leadership are embedded into operational frameworks so every project is delivered with transparency, resilience and long-term responsibility.

ARC Projects was founded on the belief that complex repair environments demand structure and clarity. That same discipline now shapes how environmental and social responsibility are managed across our operations. Climate awareness, material recovery and risk assessment are considered early in the repair lifecycle so responsible outcomes are built into delivery rather than layered on later.

We built ARC Projects on strong systems, capable people and communication that keeps every stakeholder aligned from first inspection to final handover. By combining quality workmanship with organised delivery, we’ve earned the trust of homeowners and insurers through consistent, reliable outcomes.

Project team maintaining compliance and operational standards
Structured compliance systems supporting construction projects

The Numbers Behind What We Do.

We measure everything. Waste diverted from landfill. Materials reused. Local suppliers engaged. These aren’t targets we chase. They’re what we track and report every quarter.

$ 0 B+

Insured Catastrophe losses in the last 10 years

0 +

Declared ICA CAT events in the last 10 years

0 /3

Claims involved water damage in the last 10 years

0 %

up-to 30% in claim reductions with early interventions

Leading The Industry By Raising The Standard.

ARC Projects works closely with insurers, industry experts and research bodies to strengthen sustainability, governance and operational practices across the insurance repair sector. Through collaborative pilot programs and ongoing industry engagement, we contribute to improved repair standards, stronger environmental outcomes and greater resilience across the built environment.

Our partnerships and accreditations with recognised industry organisations reinforce this commitment, we continue to operate at the highest professional standards while helping shape the future of responsible repair delivery.

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Documentation That Guides Every Project We Deliver.

These resources outline the policies, standards and compliance frameworks that guide how we operate. From governance and safety through to environmental and delivery practices, everything is documented clearly to ensure consistency, accountability and alignment across every project.

Privacy Policy

Modern Slavery Policy

Contractor Agreement

Anti Corruption & Bribery Policy

Code of Conduct Policy

Diversity & Equal Opportunity Policy​

Work Health & Safety Policy

Quality Policy

Environmental Sustainability Policy

Customer Repairs.

If you’re a customer wanting to understand your claim, head over to our customer portal for updates, timelines and key information.

Trade Network.

If you’re a trusted supplier or looking to join our supplier trade list, visit our trade portal for current jobs, updates and opportunities.

Speak With Us.

If you have a question or need to get in touch, our team will support you for general enquiries and we’ll point you in the right direction.

Structured Repairs. Trusted Delivery.

We embed environmental, social and governance principles into the way we operate. From sustainable materials to waste–reduction pilots to team wellbeing initiatives, our Build Clean, Lead Green framework lifts the standard of responsibility across the insurance repair industry.

Australian Restoration & Construction (ABN 42 169 552 416)

NSW, 769005 | NSW, 291154C | QLD, 1281643 | QLD, 1148717 | TAS, 390296614 | VIC, CB-U 45639 | VIC, DB-U 45638 | VIC, 11962 | WA, BC1040423 | NZ, BP104046 | NZ, PM-CAT2 | ACT, 20191192 | ACT, 2019930 | NT, 363636CU | NT, 369848CU | SA, BLD296646 | SA, BLD296677 | TAS, 0104331269

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