Built on Trust. Delivered Through Experience.
As Australia and New Zealand's trusted repair partner, ARC Projects delivers clarity, confidence and human-centred service from first inspection to final sign-off.
RESPONSIBLE LEADERSHIP IN PRACTICE
From a small, dedicated team to a trusted nationwide repair partner, ARC Projects has grown through steady leadership and structured delivery. Clear systems, visible accountability and long-term insurer partnerships have shaped a reputation built on doing the work properly.
ARC Projects began as a small building team focused on making repairs clearer and more manageable when life doesn’t go to plan. As we’ve grown into a trusted repair partner across Australia and New Zealand, that commitment to clarity and steady delivery has remained constant.
We built ARC Projects on strong systems, capable people and communication that keeps every stakeholder aligned from first inspection to final handover. By combining quality workmanship with organised delivery, we’ve earned the trust of homeowners and insurers through consistent, reliable outcomes.
Our Values
The Principles We Stand By.
These aren’t slogans, they’re the behaviours that shape every repair, every interaction and every outcome. Our values were built to ensure trust, safety and quality remain at the centre of everything we do. From how we communicate to how we deliver, these principles guide our people, protect our clients and push the standard of insurance repairs forward.
Trustworthy
We do what we say and we do it well.
Clients rely on us during stressful moments, so we respond with reliability and follow-through. We provide clear communication, consistent updates and steady progress, ensuring every commitment is met and every repair is completed with accuracy and accountability.
Honesty
We Tell It Straight and We Stand By It.
When challenges arise, we address them early and clearly. No softened edges, no hidden details. We explain decisions, outline options and communicate openly at every stage, so clients understand what’s happening, what it means and what comes next.
Integrity
We Act With Care Even When No One Sees.
Integrity shows in the decisions made behind the scenes. We follow through on commitments, uphold standards and take responsibility for outcomes. We also consider long-term impact, choosing approaches that protect people, property and the environment while doing the right thing.
Collaboration
We Work As One Team and Move As One.
Strong outcomes come from shared clarity. We align insurers, homeowners, trades and project teams around clear information and defined next steps. With everyone working from the same understanding, progress feels steady, coordinated and confidently managed.
Excellence
We Raise The Standard and Keep It There.
Excellence isn’t a finish line. It’s the benchmark we operate from every day. We refine our systems, strengthen our people and improve our delivery so each repair reflects care, capability and consistent performance from first inspection to final handover.
A Track Record Built on Real Experience.
From single-home repairs to large commercial reinstatements, ARC manages more than 5,000 claims every year across Australia and New Zealand. Our systems scale with surge demand, especially during disaster events, ensuring consistent delivery even under pressure.
2025
ABA100 Business Excellence Award
2025
ABA100 Service Excellence Award
2025
ABA100 Business Sustainability Award
2025
ANZIIF Australian Industry Awards Builder of the Year Finalist
2024
ABA100 Business Excellence Award
2024
ABA100 Service Excellence Award
2024
ABA100 Business Sustainability Award
2024
ANZIIF Australian Industry Awards Service Provider of the Year Finalist
2024
Top Insurance Employers of the year
2024
Insurance Business Awards in Excellence
2023
AICLA Victoria Builder of the year
2023
ABA100 Business Excellence Award
2023
ABA100 Service Excellence Award
$ 0 B+
Insured Catastrophe Losses
0 +
Declared ICA CAT Events
0 /3
Claims Involve Water Damage
0 %
Early Intervention Cost Reduction
Lead By Experience And Backed By Action.
Ben McArthur
Chief Executive Officer
Sasha Jojic
Chief Operations Officer
Paul Opperman
Chief Financial Officer
Jess McCorkill
Business Development Manager
Michael Nielsen
Operations Manager | Domestic
Scott Warlow
National Construction Manager | Domestic
Abbey McLeod
National Claims Manager
Chris Howard
Operations Manager | Commercial
Kate Middleton
Operations Manager | Disaster Recovery
Michael Allen
General Manager | NZ
Ben Taylor
National WHS Manager
Alanna Karzon
Compliance Manager
Peter Massin
Restoration Manager | NSW & ACT
Daniel Giorgini
Restoration Manager | VIC & TAS
Shane Gray
Restoration Manager | QLD
OUR Culture
Support From Good People Doing Work That Truly Matters.
ARC Projects began with a simple idea: repairs should make life easier, not harder. Delivering that depends on the people behind the work. Our culture is shaped by good people who care about the work and the people around them. We support each other, speak honestly and take responsibility for outcomes. It is a team environment where experience is valued, learning is constant and pride in the job is visible every day, supported by flexible ways of working that allow our team to balance time between site, office and home while continuing to deliver the high standards our clients rely on.
Join Our Team.
We are building a team of professionals who want to grow, contribute and make a difference when it counts. At ARC Projects, you will find structure, support and a culture that values effort, integrity and long-term development.
No Roles
No Current Vacancies
No open roles right now, but we’re always on the lookout for good people. If you think you’d be a great fit for ARC Projects, we’d still love to hear from you. Feel free to reach out or keep an eye on this page for future opportunities as they become available.
Full-Time
Site Supervisor - VIC
Site Supervisors keep projects moving properly. You will manage residential repair works from assessment through to handover, ensuring trades are aligned, timelines are realistic and communication stays clear.