ARC Customer Portal
Discover how the ARC Customer Portal gives insureds clearer access to repair updates, timelines and key information throughout their insurance claim.
ARC Projects New Zealand
By Bella James | September 2026
Local Expertise, National Coverage
Local Knowledge, National Reach
ARC Projects has built a reputation for delivering trusted insurance repairs across Australia, and we’re proud to bring that same expertise to New Zealand.
With a team based in Auckland and operating across both the North and South Islands, we provide responsive insurance repair, restoration and construction services backed by proven systems, experienced people and a commitment to quality.
Our New Zealand team understands the unique challenges of working across the country and partners closely with insurers, loss adjusters, homeowners and trade partners to deliver quality outcomes wherever they’re needed.
Supported by ARC Projects’ established trans-Tasman network, we combine local expertise with the resources and experience of an award-winning insurance builder.
Expanding our existing services
Comprehensive Insurance Repair Solutions
From residential homes to commercial properties, our team manages projects from start to finish, including:
- Domestic insurance repairs
- Commercial insurance reinstatement
- Emergency Make Safe services
- Restoration works
- Major Loss
- Catastrophe
- Disaster
Whether it’s a minor repair or a complex reinstatement, we focus on delivering quality workmanship, clear communication and efficient project management.
Supporting People Through Every Project
At ARC Projects, we understand that an insurance claim is about more than repairing a property. It’s about helping people recover and return to normal with confidence.
Our people-first approach combines genuine care with proven processes, quality workmanship and clear communication. From assessment through to completion, our in-house claims team, estimators and project managers provide expert guidance and a consistent point of contact. Supported by skilled in-house trades and trusted local partners across New Zealand, we deliver efficient, high-quality repairs while keeping customers, insurers and stakeholders informed at every stage.
Built on Quality and Care
As ARC Projects continues to grow across Australia and New Zealand, our focus remains the same: delivering high-quality insurance repairs with professionalism, transparency and care.
From our Auckland base, we support homeowners, insurers and commercial clients across the North and South Islands. Our experienced team combines local knowledge with the capability, systems and standards of the wider ARC Projects network. Whether responding to everyday claims or significant events, we work closely with customers and stakeholders to deliver dependable outcomes, helping communities recover, rebuild and move forward with confidence.
Real Stories, Real Insights.
Every project has a story worth telling. Discover project highlights, practical advice, industry updates and the people making a difference behind every restoration.
Cyclone Restoration
See how ARC Projects restored a home damaged by Cyclone Alfred, from emergency response and assessment through to reconstruction and final handover.
Meet ARC New Zealand
Meet ARC Projects New Zealand, delivering trusted insurance repairs and construction across the North and South Islands from our Auckland-based team.
